Given the ongoing importance and paradigm shift from paper questionnaires to Online surveys, Fieldwork Africa has moved their entire data collection process to digital in over 20 countries in Africa. It is important we do not lag behind when it comes to quality, responsiveness, and innovation. Our offering includes CATI, CAWI, and CAPI via online surveys using web applications and mobile surveys using mobile apps on the respondents' devices.
If we need to be face-to-face, we collect data using handheld devices like personal computers, smart mobile phones, PDAs, and tablets. We use the ideal technological platform so fieldworkers collect real-time data and we monitor progress in the field seamlessly.
The experience becomes richer with the introduction of the tablet, which has many capabilities and helps to break down any literacy barrier. Playing a video to the respondent to recreate the familiarity of contexts, showing ad videos, posters, or pack designs- all move to reduce the dependency on memory as well as give an adequate description in a bid to induce meaningful insights.